Shipping & Return Policy

Shipping

All orders will be processed within 2 business days of order.  

For customers in the USA, we offer:

$5 Standard Delivery via USPS – Please allow 2 business days for processing and 3-5 business days for transit.

$19 for 2nd Day Air via FedEX- Please allow one business day for processing and 2 business days for transit.

$29 for Next Business Day via FedEX- Please allow one business day for processing and one business day for transit.

$40 for Next Day Delivery on a Saturday via FedEX- For orders placed on Friday before 1:00pm CST to be delivered on Saturday.

Your tracking number will be emailed to you as soon as your order is processed. You can track the package yourself by clicking on the link in the email.  

International Orders

We offer international shipping via FedEX for $39.00 (USD)

Please allow 2 business days for processing and then an additional 3-5 business days for transit.

The recipient is responsible for any duty + tax charged by the receiving country. 

Please check out our “Where to buy” section to see if we have a distributor near you.

Color Match Guarantee

We have a FREE color exchange for 1st time customers who are located in the U.S.! Just email us at [email protected] and let us know if you need to go a shade lighter or darker. 

Unfortunately, we cannot offer a free color exchange for international customers because of the shipping expense. However, if you email us at [email protected] we’ll send you a 50% off discount code for a single applicator.

Return Policy

We offer a 30 day money back guarantee on all products.  If you are not happy with your results- please check out our help center for tips, tricks and tutorial videos for applying the product: http://www.dermaflage.com/support-center/

If you would still like to return your product, please complete this quick survey and ship any unused product back to us within 30 days of ordering.

Returns can take up to 1 week to process and then an additional 3-5 business days for the funds to post back to your account after the refund has been issued.