Shipping & Return Policy

Shipping

ALL ORDERS PLACED AFTER 1:00PM CST WILL BE PROCESSED THE FOLLOWING BUSINESS DAY. 

For customers in the USA, we offer:

$5 Standard Delivery via USPS – Please allow 2 business days for processing and 3-5 business days for transit.

$19 for 2nd Business Day Air via FedEX- Please allow one business day for processing and 2 business days for transit.

$29 for Next Business Day via FedEX- Please allow one business day for processing and one business day for transit.

$47 for Next Day Delivery on a Saturday (via FedEX) your shipping charge will be calculated for you after you enter your shipping address. – For orders placed on Friday before 1:00pm CST to be delivered on Saturday.

Your tracking number will be emailed to you as soon as your order is processed. You can track the package yourself by clicking on the link in the email.  

International Orders

We offer international shipping via FedEX and your shipping charge will be calculated for you after you enter your shipping address. 

Please allow 2 business days for processing and then an additional 3-9 business days for transit.

The recipient is responsible for any duty + tax charged by the receiving country. 

Please check out our “Where to buy” section to see if we have a distributor near you.

Color Match Guarantee

We offer a FREE tone replacement for all Dermaflage Topical Filler (starter kits only) purchases.  Just send us an email to [email protected] and let us know if you need a shade lighter or darker.  (Valid for customers in the U.S. only)

Unfortunately, we are unable to offer the free tone exchange to our international customers but if you will send us an email to [email protected] we will send you a discount code that will give you 50% off a new applicator on our website. 

Return Policy

We offer a 30 day money back guarantee for all first time customers.  We are not able to offer refunds on any refill purchases including: applicator 4 packs, 30/60 mixing tips bags, or the Behind the Scenes Concealer Single Pots.

If you would like to return your product please complete this quick survey and return any unused product back to us within 30 days of ordering.

Returns can take up to 1 week to process and then an additional 3-5 business days for the funds to post back to your account. 

Please understand that this return policy is strictly for purchases made on this website (www.dermaflage.com).  If you purchase from one of our retailers (Amazon, Dermstore, etc.) please be sure to read their return policies before ordering.