Questions?
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Address
1789 Kirby Pkwy STE 3B Memphis, TN 38138Collapsible content
Our Company Mission
We work hard everyday to help people feel great about themselves again.
The Dermaflage Philosophy
If you have an imperfection that limits your self-confidence- conceal it! There is no vanity in doing something that helps you feel your best. We need you. The World needs you.
The Dermaflage Promise
We make it right, for every customer, every time. From surgery scars to acne scars to frown lines, we want you to love your results. We offer a 100% Money-Back Guarantee, and a free color exchange if the shade isn’t a perfect match the first time around.
If you have any questions please feel free to email us: info@dermaflage.com
If you would like to request a call from a Dermaflage representative-please send your request to info@dermaflage.com and someone will give you a call as soon as possible.
We take a break on the weekends but all inquiries submitted over the weekend will be answered on Monday.
FAQ
Where can I buy Dermaflage in stores?
Click hereto see the full list of Dermaflage retailers.
How do I select my color?
Click here to see our tone selection chart. Select the tone that you think would match you best. If you receive your kit and the color is not an exact match, send us an email to info@dermaflage.com & we’ll send you a new tone free of charge (valid for U.S. customers only)
If you are still unsure of which tone to select, you can send a photo of yourself in good lighting to info@dermaflage.com and we can help you decide which color would be the best match for you.
Do you offer samples?
Unfortunately, we are unable to offer samples, but we do offer a 30-day money back guarantee so that you can try our products risk-free.
How do I know which product to order?
For filling in an indented scar or frown line you will need the Dermaflage Scar/wrinkle kit
For concealing a flat scar and/or mild discoloration you will need the Behind the Scenes Concealer Palette
For concealing severe discoloration you will need the Behind the Scenes Color Corrector Palette and the Behind the Scenes concealer
For treating Scars or improving their appearance you will need the Good Skin Scar Cream.
For an all over, highly pigmented foundation with SPF you will need our Made in the Shade mineral powder
How do I exchange my tone?
We offer a free tone replacement for all first time customers (in the U.S.). Just send us an email to info@dermaflage.com and let us know which tone you would like to try next and we will get your replacement out ASAP.
International friends-unfortunately, we are unable to offer you the free tone exchange due to shipping costs but if you’ll send us an email to info@dermaflage we can give you a discount code for a new applicator.
Do I need the extended wear primer?
The primer is for the Dermaflage Scar/Wrinkle filler only.
As of 2015, the primer is now included in the actual Dermaflage formula so it is not a necessity for most customers. However, if you have very oily skin or spend a lot of time in the water, extreme heat, etc. you might consider using the primer to ensure good adhesion.
Do you have a discount code I can use?
The best way to receive discounts is to sign up for our email list (we send out all kinds of great offers:)).
We also offer exclusive deals on our Social Media channels so be sure to follow us on Instagram, Facebook, Twitter and Pinterest! @dermaflage
